Great customer service.
We recently used this company and I although we didn't get the results we were hoping for on our white couch (possibly from our kids markers and crayons), the company worked very hard to make sure we were happy at the end of the day. They tried to clean the sofa a second time and when that did not work the company offered a full refund. I am thankful the company did all that they could to make us happy. Would try this company again in the future