Great Service and Great Work-Thanks!
Thank you letter to LB Roofing:
We are writing to say “thank you for your great service” following the rain, flood damage, and the significant catastrophe that hit our home and neighbors homes in Cobb County, Georgia, September 2009.
My wife and I are now “living happily ever after” in a home that has recovered from the weather damage. The day of the big storm and heavy winds my roof started to leak in several places. A neighbor who had their roof replaced by LB Roofing and said they did wonderful job suggested I call them. I did and the next day they came out and put on the plastic covers over the damage areas.
Four days later, I had my Nationwide Insurance Adjuster meet with Lee Marcum of LB Roofing at my home. Both Lee and Bert Robertson of LB Roofing provided great references and consistently responded quickly to all of my calls and questions during this emotional time and calmed my reaction to the storm damage to our home. After visiting seven of their references and talking to the happy homeowners who had their roof replaced by Lee and Bert I decided to engage them to replace my roof.
I found both Lee and Bert to have superior interpersonal people skills. Both of them quickly developed my trust in their advice. They were able to answer all of my settlement questions about replacing my roof and fixing the storm damage to several rooms. The great replacement roof work was completed in one day.