In short, he is clearly a smart and seasoned surgeon. In a quiet and no-nonsense fashion, he walked through the condition, surgical steps to address, the risks, and his personal process for minimizing those risks.
I'd never had surgery, so I was really hesitant about the whole thing. Last minute concerns to the point that I was looking to postpone the procedure just one business day prior. Dr. Luke and his staff did not complain, but instead simply walked through the issues and made me feel better about the entire thing. They clearly stated that they wanted me to feel good about it, and did not want me to do anything that I was not comfortable with.
I am now recovering with minimal pain and the incision looks great. After it was over, the lab reports showed that my case could have easily had complications, but I'm convinced Dr. Luke's experience and precautionary methods managed to make it 'just another' successful surgery.