Still not here, but here I am complaining already
Needed a window to show up 9-12 was given, never showed. I called will be 30 minutes late ie: 12:30...never showed. I called AGAIN, dispatch could not get tech to answer phone. Dispatch will call me back. Hey it is now 1:30pm and still no show. Tech calls and asked me what street I lived on ....HUH ! You have my address. Tech says he will be there in a couple of minutes..30 minutes later, still not here. This is warranty work, so I am stuck with the cost of repairs myself. I will let Manufacturer know of the poor svc organization they have trusted their repairs too. Hardly anything listed about this company good. I hear the owner is Mark Williams. Mr. Williams I hope you read about your business here. Cold day in H377 before I spend a dime with you. If they don't fix when or maybe IF they show up, then I will bite the bullet and call my trusted and on time orgainzation of AAA Appliance Repair...they show up when they say they will. I have now spent 5 hours waiting for a call when I was given a 3 hours window. TICKED !!!!!
They showed up and started making excuses that they could not call me as they were busy, the office should. How does the office know you are not here sir if you are too busy to let them know. WHAT A GOOF BALL ORGANIZATION. 5 mins here, in and out, still broken, need a part, the manufacturer will send it direct to me. Simple install..not a snow ball chance in H377 that I will call them back to install. I will not let Magic Chef know of this