tmn2010
TRUST RATING
Member since 2/12/2010
Reviews 2
Average Rating

Helpful Votes 1

Reviews 1 to 2
Joseph Bailey's Wood Restoration Co. posted on 10/3/2011
No response
Where is Joe because my wood is not looking good?! He refinished my table top in November of last year for $500. He was nice enough and delivered on time but after a few months we had a problem with white spots showing up on the table after guests left their ice tea glasses there. The finish was suppose to keep this very thing from happening. After leaving numerous voicemail messages and sending emails (with pictures of the damage), I've gotten no response from Joe. I'll now have to pay someone else to come in and take a look because after 5 months of follow up on this, I'm as worn out as my table looks.
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Hicks Roofing, Inc posted on 2/12/2010
Buyer Beware
We spent over $10,000 on a new roof, gutters, and gutter guards with Hicks. They managed to do the entire roof in one day and that's probably where our problems began! After only a couple of months, we noticed significant leaks in two of our front rooms - basically the ceiling plaster dropped to the floor during a heavy rain. They came out immediately and covered the roof with a tarp until the rain stopped and then they repaired the roof, acknowledging that it was poor workmanship that contributed to the problem. Then it took about two weeks for them to repair the ceiling in the house. Leaking persisted after another heavy rain and I was on the phone constantly trying to get an appointment and then calling again when no one showed up. I left messages for anyone with voicemail and I threatened to report them to the BBB. Finally, they responded with another visit to our house - not at the scheduled time but at least they showed up. We have since found another problem and now cannot get through to Hicks. The roof is less than a year old and still covered under warranty but had I known about their terrible customer service, I would have paid the higher price to their competitor. I'm a very frustrated customer and they could careless.
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Reviews 1 to 2

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