anne7879
TRUST RATING
Member since 2/14/2010
Reviews 3
Average Rating
Helpful Votes 2

Ackerman Security Systems

Posted on: 8/3/2012

UPDATE:Simply awful

After waiting on hold (64 minutes, so far) Iíve yet to even talk to anyone at Ackerman about the terrible service call I received from one of their technicians this morning, after 5+ years of service with them. I donít write reviews, but this is just ridiculous. Our technician came on time, walked in with muddy boots, took one look at our wires (they were cut when our contractor replaced a back door), and then told us we needed an entirely new Ďwirelessí system, $189, plus $80 per hour for installation, which could take 'awhile'. Or he could rewire our whole house, but that would be $80 per hour and he couldnít give us any idea how many hours that would take... I asked him why he couldnít just reattach the wires and he repeated that we needed a new entire system. Right... SO, I mentioned that it was actually less $ for us to cancel our contract with Ackerman, and pay for new installation with a competitor, than it would be for this entire new system he was selling. He then said, go ahead and do what you want, and walked out of the house, leaving dirt on our carpet. He was here less than ten minutes and we are now stuck paying for an $80 service charge with no repair, because we declined an entire new system. UPDATE: Within 24hrs of seeing this review, Ackerman called US to make it right! They apologized for the phone wait & fixed our system for free. We had a great tech and will stay with Ackerman. They do care about their customers. Thanks for the great customer service!!

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Smelly and old!

I went after reading all the good reviews and I can't understand why no one mentioned the state of this office. I just don't get all these great reviews! Dr. Batchelor and staff are very friendly, BUT this office (converted house) is pretty disgusting. It's very rundown and completely smells. I can't believe it would pass a health inspection. It really needs an update and cleaning. Anyone else worried about the VERY old x-ray machine? It shook the entire room when in use, and I just prayed that the radiation that must be leaking from it somehow escaped through the thin walls. Haven't seen a machine that old since...never! The archaic equipment and run-down appearance, not to mention smell, of this place just do not match up to all these great reviews. Are his assistants writing all those? WTH?? Like I said, they seem nice, but for all this popularity, you'd think he'd spend a little more effort to clean up the office area and update and clean the equipment. I'd fear for anyone getting a massage in this place. When it smells that bad, you can't help but wonder when the last cleaning was. Additionally, I didn't feel my issue was really helped and I didn't get a real feel from him that he knew what to do. Find somewhere else. This place is just weird, people!!

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Atlanta Intown Granite

Posted on: 5/31/2010

Third time using Intown

What a great price! We are very happy with the results in our kitchen and two bathrooms. Thanks, Casey!!

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