HORRIBLE CUSTOMER SERVICE!
HORRIBLE SERVICE! Throughout the process of the loan academy mortgage was difficult to deal with, I spoke to several different representatives, and no one seemed to know what was going on with my mortgage, ultimately the loan went through and no less than a week later my loan was sold. I'm actually thankful, because I NEVER WANT TO DEAL WITH THEM AGAIN! Unfortunately I did an FHA loan with minor repairs, there were constant miscommunications between the several representatives and disagreements on what FHA required, finally we came to an agreement on Escrow and the appraiser had a different report than what we signed at closing! I am still waiting on my escrow funds from academy 4 months after closing WITH NO ANSWERS as to when I will be receiving it. DO NOT USE ACADEMY MORTGAGE!!!!!!!