I had a fracture to my foot which did not heal and had surgery by their foot orthopedic surgeon to fix it. Well long story short, after undergoing 3 surgeries and still suffering in pain after 2 years I finally went to a great podiatrist who performed my surgery. Afterward he fit me with a custom brace and I have been painfree ever since. My experience with the front desk and customer service were just as bad as other reviews. My advise is seek a podiatrist who truly specializes in foot surgery than an orthopedic doctor from Resurgens.