Henry gave us an estimate on 4/28. The estimate was accepted the next day. We were told that scheduling would be done on 5/2, but no one contacted us. We placed calls on 5/3 and 5/5, but no one returned calls. Finally, on 5/9 Sesmas came but without the equipment needed to do the job (bucket truck). It was re-scheduled for 5/14, and after not showing, they re-scheduled for 5/16. Once again, they didn't show and didn't call. At that point, we decided to cancel the contract out of complete frustration.