I've been to the one at Sports Arena and to be honest these people are nice but still have consistent problems. I waited 3 hours for a repair. I told the guys at the counter I would walk around the neighborhood and check a few things out, After being gone for over 2.5 hours and coming back my car was never touched. I was told they were busy and that they explained that. But it wasn't so much that it was correct as much as they were being jerks about it. I wont' be shopping at Evans if all their locations are the same.