lucier00
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Member since 3/08/2010
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Zoom Plumbing

Posted on: 3/8/2010

What did I do wrong?

After all the wonderful reviews on here about Zoom Plumbing, it seemed like a no-brainer to call Tom after water stains started showing up on my ceiling. He was a little late, but he called and told me so. No worries. Once he arrived, he seemed to be a really nice guy and said a lot of things that made sense. Less than an hour later and 3 holes in my ceiling later, he could not find the leak. Basically he told me my best bet was patch the holes and hope it stops on its on? Not exactly the answer I had hoped for. Then he sticks the knife in my chest. The damage? $235 for an hour of him not doing anything!! Other than his camera, he didn't even break out any tools! The pure shock on my face must have made him feel bad as he then lowered the price to a much more "reasonable" $220. It's freakin' robbery. The next plumber I called figured out it was the dishwasher of the condo above mine in about 20 minutes. He even patched my ceiling for free. I know who I'm calling next time.

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