Two Thumbs Down
I have a hard time recommending Reising Orthodontics to anyone who might want good service in addition to good treatment. Initially his staff is friendly, but once you are locked into a contract, the formerly friendly staff suddenly became reluctant to do anything extra to accommodate you or otherwise be responsive. I have actually heard them laughing about their customers who complain (they seem content that customers complain - not like they'd actually brainstorm to think of ways to offer better service) - I was sitting in the waiting room when I heard them explaining to someone that they get people who complain all the time. They are "sometimey" about returning calls, emails and voicemails - sometimes they do, sometimes they don't. This weekend someone asked me about my teeth, needless to say, I did not refer them to Reising.