"This is my third Jim Ellis vehicle, having purchased two Mazdas in the past. Dick Ivey was very knowledgeable, patient, and helpful. He never made me feel rushed or under pressure to make a decision. I test drove several Saabs as well as other vehicles (including other Jim Ellis dealerships) before settling on the 9-5 Aero. Post-sale repairs/minor fixes are ongoing, but I have no doubt that everything will be handled satisfactorily. Stacey, too, was very helpful. I would certainly recommend Jim Ellis to anyone in the future.--Terry Hamilton"