Member since 4/07/2010
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Aquastar Cleaning Services

Posted on: 4/7/2010

Terrible service! Terrible customer service!

I am appalled that Aquastar will not take responsibility for their error. I was a customer and this is a honest review. Our cleaning was approximately 2 weeks ago. We initially had a cleaning 3 weeks ago and no one showed up. Yes, your cleaners came in some type of uniform, but they were filthy and could barely speak English. We were never offered a free cleaning. Beware of this cleaning company! Iím sure if you read their other reviews you will see that Im not the only one who was disappointed. Here is my original comment before they responded: I hired this company to clean my home recently. The first time they didnt show up. Then when I reminded them that I had a cleaning scheduled they refused to come at the time I requested, even though it was THEIR fault. They finally showed up the cleaner looked filthy and didnt even have all of the cleaning products needed! I would NEVER use this company again. They didnt even apologize for the inconvenience they caused. Absolutely terrible!

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