TheAncient
TRUST RATING
Member since 7/12/2005
Reviews 3
Average Rating
Helpful Votes 0

Very pleased with repair work

We had several leaks from previous contractors work. A large, well coordinated working group addressed all the problems in a short amount of time. Very pleased with the quoting, project manager, and workers.

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Very pleased.

In 2012, we had our downstairs unit replaced by Reliable. It has worked great. In 2014, we had our upstairs unit replaced by Reliable. Michael Cole was the sales person for both units and we were very pleased. Terrell and Johnny installed the latest unit. They did a great job, protected everything, and cleaned up. Trane was out of my selected system, and I was upgraded to the next level without charge. It was the same energy specs, but the higher quality outside case. Great job both times.

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Excellent service call!

Our HVAC quit cooling and indoor temp tracked the outdoor temp. Called late Tuesday afternoon and Thai came the next morning. He diagnosed the problem as low freon. He cleaned the outside coils, added freon to get the unit working, and searched for a leak in our system. He was very professional, explained all that he worked on, and the repair options/pricing if this a fast coil leak. We were very pleased with Casteel and Thai. Invoice #71789

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