Unfriendly and inefficient
My tenant tells me that the community deteriorates, but at the same time my HOA dues will go up (plus special assessments). Whoever I deal with over the phone, per email or in person is very unfriendly and dismissive.
The other thing is that ever since I registered with these guys, I kept receiving unsolicited, poorly disguised republican propaganda (e.g. a "survey") in my mail. Without getting into politics, I don't appreciate getting any kind of unsolicited propaganda in my mail at any time!
If I had the choice (I wish I did!) I would stop doing business with these guys as soon as possible!