We Love Our Windows!
After dealing with another local company that absolutely fumbled every step of selling us replacement windows, my wife and I contacted Exovations. The sales person came out to our house, took measurements and gave us a price on the replacements. Exovations did not call the next day for a commitment. In fact, they did not call until three days later asking if we had time to go over their estimate. I appreciated this low pressure sales approach versus the high pressure tactics used by other companies. During the time of the process, we experienced a flood in our basement due to a busted pipe. My wife and I decided to hold off on getting the windows replaced while we worked on the basement. Exovations understood our plight and did not harass us at all during this time. Six months went by and we received a call from Exovations every six weeks or so to check up on us. Towards the end of 2010, we received a call from our sales person letting us know that the $1500 tax credit would be expiring. We had the estimate reworked by Joy and the price came in less than before. We committed to get the new windows. 2 weeks later, Tony and the guys had the windows installed. It took them one day to install them, by the way. Six months later and we still love our windows.
I took one star away from service because we are still finding glass shards in our yard and flower beds, but no biggie :)