The company was very professional and courteous. Terry and his partner were friendly and went to work immediately. I had several neighbors come by and they were amazed at how well the playset was put together and how fast. At the last minute I requested to have my trampoline put together and for an additional small fee they obliged with no problem. My handyman was in the neighborhood and stated to me that their work was impecable. That was a good complement considering that he was going to put the set together before I found Playset Installation. It was also a good sign when my handyman asked for one of their business cards. Koodles to Playset Installation!