I used them all last year
Dr. is a lovely person, up to date on the latest Vet knowledge and I can tell Dr. loves animals. You'll find all the latest Science at Banfield. However, my Dr. was very young and didn't understand the owner's needs count as well as the dogs.
Senior dogs need more care than young dogs, I was looking for a more reasonable cost. But I didn't find it here. I spent over $1000 on diagnosing my dog's tumor. They said it was cancer and recommended surgery, and then plastic surgery to close the wound. Dr. had never done this type of surgery before. Long story, but I decided against it. Now a year and a half has passed. My dog's still fine. The tumor doesn't even look like it bothers the dog. It stopped growing. I realize my dog was a lucky one here.
I needed a common-sense type of Vet who'd seen this before, someone with lots of experience in the real world.
Since my regular Vet sold out to a Vet Chain, VCA, and Vets began to come and go, every time I went there was somebody new, I wanted a Vet who would be around for a few years. Unfortunately, Banfield is one of the chain Vets, like VCA, who changes Doctors a lot. That was a negative factor for me.