They way everything should be.
If every business was like Arroyo, the world would be a better place. Really. The owner, Caesar, from the get go, knows how to treat people. He takes or returns your call promptly,comes out to look at your job shortly thereafter, quotes a very fair price, then does the job just as you would hope. His men are hard workers, clean up well after themselves, and, generally, bring no hassle, or drama to the equation.