myst2fied
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Member since 5/23/2010
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Dunk'n Dogs Self Serve Dog Wash posted on 5/23/2010
The groomer named Star Sucks!! Don’t use her!!!
I just recently took my 4 dogs to Dunk N Dogs for a full professional groom. I specified to the groomer a lady named Star to please not to nick my dogs the shears @ their underbelly area. When I arrived to pick them up one of my males was nicked deeply @ his under belly area near the inside fold of his leg. When I mentioned this to her she at first didn’t acknowledge nicking any dog until I showed her him and hear response was” Well, if you would have never told me then I would have nicked him and beside’s they wiggle”. During my check out, I kindly asked if there could be some type of flexiably on the price since I was charged the grooming rate plus an additional $5.00 per dog for teeth brushing especially since I provided her with the Petrodex Finger toothbrush gloves. (Which she should had advised me prior to starting service that it would cost $5.00 per dog extra for teeth brushing) Star’s response to me was something to the effect of mobile groomer and YADA* YADA* which to me made no kind of sense what she was saying, so I again mentioned to her about the fact she nicked my dog and once again she said to me about dogs wiggling. What a bunch of crap. You are the profession groomer, of course dogs are going to move around and stuff during their grooming experience. I will never return there again.
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