Avoid this place like the plague
I broke a bottom molar (eating a healthy granola bar) and got a horrible toothache. I called Western Dental Center and got an appointment for 3:30 PM. I was told it cost $94 to join their plan, get X-rays & see a dentist. I arrived 15 minutes early (what a mistake), filled out the paperwork, and they collected the $94 within 10 minutes of my arrival. I then waited for TWO HOURS before I was even taken back for X-rays. I started getting upset and was told that there was only 1 X-ray technician. Also, people who walked in off the street with no appointment were called before I was! The people at the desk could have cared less when I complained because they already had my money. I read a copy of The Reader while I was waiting, and there were ads for dentists in nice areas of town which offered free cleaning AND X-rays AND consultation for $35 or $40. I already felt ripped off! I FINALLY saw a dentist, got a prescription for antibiotics and an estimate for $5000! I asked for the manager and she was very rude. I told her I felt ripped off and she didn't seem to care (I guess they hear that a lot!). I spent 3 1/2 hours there. I will NEVER go back there and I have told all my friends and family. The only reason I went there in the first place was because they advertise that they take payments, but that is a scam too. They want a big down payment before they will take the payments. DON'T GO THERE!!!!!!