Buyer Beware! Extremely Overpriced!!! BELIEVE IT!
In my opinion, they are using questionable business practices to trick clients into using their services. I called Atlanta's Choice Garage Door to come replace the spring in my garage. It not appears that I called into a call center. I asked the representative to give me an estimate on replacing the one spring that popped in my garage. He told me $39. He said that the contractor will come with plenty of springs so they would be able to repair it onsite. He mentioned NOTHING about the $39 being a service call fee. The entire phone call now appears to me to be a big scam. They guy comes out here and gives me an estimate of $59 per spring @ $118, plus a labor charge of $99. So they wanted to charge me $217 to repair a popped spring. Then he says if I didn't hire him to do the work, I had to pay him a $39 service call fee. That is outrageous! Not impressed with your contractors AT ALL!
I then contacted the company to tell them that I had not been told about the fee and he said that "He's sure his guys told me." I don't understand how he can be so sure. I did my due diligence to call in for a price quote. If they can't give me a quote over the phone, they should have said that. I feel I have been ripped off! DON'T YOU GET RIPPED OFF TOO!