jvdrury
TRUST RATING
Member since 6/01/2010
Reviews 2
Average Rating

Helpful Votes 1

Reviews 1 to 2
Around The Town Professional Movers posted on 6/1/2010
Stood us up. Do not use!
They called at the time they were supposed to arrive to tell us they would be an hour late. I called them at the hour late time and no answer. They called me back to tell me it would be another hour. At the 2 1/2 hour late mark they called to ask if we were sure we wanted to move or if we could reschedule. I explained that we had our house completely packed up and had to be out at a certain time. They said they were still coming even though it was more than 3 hours past the time they were originally scheduled to arrive and wanted to know what floor our apartment was on. I had to explain again to them that we lived in a 3 bedroom house. They said, "Oh, you're in a townhome?" We called them back and said forget it and we would get someone else to move us. They said they'd give us back our deposit the following day. This was a huge inconvenience and if it hadn't been for our neighbors help we'd still be in the old house.
Overall



Quality


Service


Value




Around the Town Professional Movers posted on 6/1/2010
Stood us up. Do NOT use!
Stood us up. Do not use! They called at the time they were supposed to arrive to tell us they would be an hour late. I called them at the hour late time and no answer. They called me back to tell me it would be another hour. At the 2 1/2 hour late mark they called to ask if we were sure we wanted to move or if we could reschedule. I explained that we had our house completely packed up and had to be out at a certain time. They said they were still coming even though it was more than 3 hours past the time they were originally scheduled to arrive and wanted to know what floor our apartment was on. I had to explain again to them that we lived in a 3 bedroom house. They said, "Oh, you're in a townhome?" We called them back and said forget it and we would get someone else to move us. They said they'd give us back our deposit the following day. This was a huge inconvenience and if it hadn't been for our neighbors help we'd still be in the old house.
Overall



Quality


Service


Value




Reviews 1 to 2

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