THE WORST EXPERIENCE!!
Normally I don't complain, but I took my 3 dogs to the Academy of The Wagging Tail. I have had my dogs for 6 years and have brushed them the same way every day for 6 years. I have taken them to many groomers. I sent my dogs with instructions. Because of some matting, they shaved 2 out of my 3 dogs! Then, they made a mistake and shaved 1 of my dogs to the skin the size of an apple!! I told them NOT to cut anything on my puppy but her paws and her face. They did not listen to that either. All they did was make excuses and take no responsibility for their actions! I left a msg on their phone and when they realized how upset I was they called me back and apologized for the bald spot on 1 of my dogs. They said that they would like to compensate me....not yesterday when it happened, but today when I was disgusted! They were horrible and what they did to my dogs was unacceptable!! IF YOU LOVE YOUR ANIMALS DO NOT TAKE THEM TO THIS PLACE!!!