Tony was great, but he only came once.
I had been hearing noises in my attic and called Critter Patrol to come out and take a look. Tony came by to look around, and he confirmed that there were rats in the attic. He proceeded to walk me around the house and tell me everything that would be done to solve the problem, and he gave me a quote. The guys who came to actually do the work were not as friendly, and they did not do everything Tony had told me would be done. I had to have them come back several times, and they never did everything to my satisfaction. I asked if Tony could come back out for the final inspection and was told he was busy with another one of his companies and had left others in charge. I wish he would have been there to oversee all of the work or at least check it at the end. The rats are gone, but everything was not sealed up as it should have been (to prevent critters from returning in the future). I have written a letter personally to Tony including my name and number in case he would like to contact me, since I was not able to reach him at the number he left below.