JanDon
TRUST RATING
Member since 6/21/2010
Reviews 1
Average Rating
Helpful Votes 0

GREAT SERVICE EXPERIENCE

During the 'heat wave' this month, we needed to replace two of our three air conditioners. Since we still had the downstairs functioning, we had time to shop around and compare estimates. Moncrief should be proud of their customer service department. We were also very impressed with James who helped us with choices and gave us a reasonable estimate. The MAIN reason I decided to write a review was so that Moncrief would realize that they have a STAR EMPLOYEE in their installing technician, Swavek. He was perhaps the hardest worker with the best attitude that I have seen in a long time. Swavek worked in the attic and outside with temps in the high 90's. He installed both huge systems almost single-handedly, worked ALL day and still had a smile on his face when he finished the installation. He is a true asset to the company and a polite young man. We are now enjoying his hard work and are cool again! Our thanks to Moncrief and Swavek!

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