Update on No Follow Through Review
Since posting my last review, I have spoken with Eric and have straightened out the miscommunication(s). He was apologetic that my proposal got lost in the mail and was quick to remedy the situation and was eager to win back my confidence. He was willing to work with me in whatever I needed to finalize my decision and have a successful project. My project has not been started yet so rating on quality and value are based on the proposal and dealings thus far with Eric. We are back on the right track now. Thanks Eric.