Darrell, Roger, John, Patrick, & the others at Crossroads Automotive provide prompt, friendly customer service. They are knowledgeable about automotive needs and give sound advice. Their computer system keeps up with past services performed, allowing the guys to give accurate advice about current conditions.
My first trial of Crossroads Automotive for a simple oil change resulted in a positive impression. They changed my oil and told me when it was ready—what I expected and nothing else. Unlike most other places to which I had been for an oil change, they did not come to me with a bait-&-switch doom and gloom about other things to assert as being in dire need of immediate repair. They simply changed my oil.
I know quite a bit about cars, having worked on and built many of them. I know better than to be fooled, but most folks get taken for a ride by shops that entice customers with a low-price oil change but hope to persuade them that their cars are near death and that they must pay more to fix something or other.
At Crossroads, my experience over five years has been that, if you need an oil change, an oil change is what you will get. If they say you need something more, you can believe that it is true.
The prices Crossroads charges for their services are not cheap. Their prices are, however, reasonable and their repairs work.