This is a motorcycle shop not a French restaurant!
If your looking for someone to dote over you when you walk in the door, this may not be your place.
I appreciate the fact that I can walk in and look at several bikes without someone telling me "Oh, this one is you!" When I have needed help there was always someone there who would get me an answer if he did not have it already.
The parts department has always been more than helpfull. They also give advice when it is needed. They seem to know what they are talking about.
If you don't know motorcycles and are not willing to put in the time to learn on your own, please don't buy one. You'll get yourself killed and that puts a bad light on all of us. If you just want a thrill or need to be part of the crowd, please go bungy jumping!