I had the most wonderful experience from The Gown Company. I don't know how anyone can say the owner or the employees are rude at all. They were the nicest people ever. I went to 6 different bridal stores and The Gown Company, by far, was the best. Not only did they have the best customer service, they had the best selection and the best prices. My dress and my bridesmaids dresses were absolutely perfect and Jeanie the owner made sure of that. I even went back to give Jeanie a picture of the wedding and she loved it. I would recommend The Gown Company to everyone!