extremely disappointing Don't use this company.
As son as the tech came in the door he tried to get more money out of us. Really annoying since I had specifically told the appointment maker that I would not tolerate that. Then the tech asked to borrow a calculator ruler and large towel, really unprofessional I thought to arrive at a job ill equipped. I had "guessed the size of my oriental rug when making the appointment and realized after that the tech had the wrong measurements and had overcharged me by $60. When I called to complain and get a refund Pro carpet didn't want to know.