Lundy911
TRUST RATING
Member since 8/04/2010
Reviews 3
Average Rating
Helpful Votes 0

Awesome Service!

I had a totally new system installed a few months ago and a part went bad. They came back and replaced it immediately at no charge. They were on time, clean, and made sure to let me know what was happening each step of the way!

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Anchor Heating & AC Co

Posted on: 7/13/2012

I'm sure they're great, when they show up...

I scheduled an appointment through Home Depot to get my A/C serviced, and they contracted Anchor Heating & AC Co to do the work. I received a call from one of their representatives to schedule the work, which I did for Friday the 13th of July between 8-8:30am. 8:30am came and went with no call/no show from the company, so I made a call to see where they were. The dispatcher informed me that my appt. was for the afternoon. I informed her that my appt. was made for 8-8:30am, NOT the afternoon, and I was already waiting at home, and had taken the morning off of work. She apologized and said all of their techs were already scheduled for the morning, and no one could come out. I told her to please cancel my appt. for that afternoon, and I would find a new company that would actually send someone when they were scheduled. This was my first time trying to use this company, and I'm sure they're great when they show up. I don't care why my appt. was messed up, but it was. You have one opportunity to make a great first impression, and you totally blew it. When I have to take off work to have someone come do work for my home, I expect them to show up when they say they will.

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ElectraMedics Electrical Services

Posted on: 4/30/2012

They Saved My House!

They literally saved my house. I purchased a coupon online, and had them over to install a bathroom fan. Henry looked up in our attic, and informed us we had a very dangerous issue with our wiring. A previous electrician (not them) hid some “hot” wires under a casing instead of replacing the damage, which could have set our house on fire. Henry let us know what it would cost to fix, and then repaired the damage. Henry told us that he noticed the wire looked a little weird, that is what made him take a closer look and discover the fraudulent work. I truly believe that if I didn’t buy that coupon and have ElectraMedics over to do some work, our house could have gone up in flames. You guys have a customer for life!

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