StefanMurphy
TRUST RATING
Member since 8/09/2010
Reviews 2
Average Rating
Helpful Votes 0

On Target Pest Control Co., Inc.

Posted on: 3/21/2013

disapointed

We used Vinny for years for basic extermination needs and he was great. But a year and a half ago we moved into an new house with a squirrel problem in the attic. We paid for the squirrel removal service. He did the initial work include one, maybe, two follow ups and he stopped being responsive. The squirrels dug around the barriers he put up and Vinny didn't come back to take case of it. My understanding is this was guaranteed for a year. He also stopped coming for regular service as well. So great for basic stuff, but don't ask for anything more complicated than that, you'll get ripped off.

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Amazon Cleaning Services

Posted on: 8/9/2010

Completely Impressed

I could not be happier with the quality of the service and have never before seen customer service at this high a level. I have high standards for customer service and if a company ticks me off I'll go elsewhere. I can never see this happening with Amazon Cleaners. A few weeks ago the cleaning crew spilled some bleach on the carpet. Not a big deal, mistakes happen. But Jerry (owner) had a carpet repair expert out there right away. The repair guy came out on a holiday weekend and perfectly matched the color of my rug. Just this week there was a scheduling mix up and Jerry went out of his way to make it up to me with a discount on next week’s service. Mistakes happen, what is really important to me is how the mistakes are handled. As for the service itself, I am similarly impressed. My wife is a self acknowledged clean freak who kept the house in perfect condition. But when she went back to work she needed some help. She couldn't be happier with the quality of the work. If she does find something that needs improvement, we give Jerry that feedback and on the next visit there is no more issue. I was amazed with the first deep cleaning they did. They cleaned places (under the keyboard, desk shelf near feet) I would never have though to look. In conclusion, stop searching you've found the right cleaning company.

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