OrganicGarden_ATL
TRUST RATING
Member since 8/13/2010
Reviews 4
Average Rating
Helpful Votes 0

Hong Body Shop

Posted on: 6/28/2013

Great value and quality

Mr. Hong always does a great job. My Dad introduced me to this body shop and we've been going to Hong's for over 10 years since my college days (my siblings and I shared the same first car and all 3 of us saw a fair share of accidents on that first car!), and we've always gone back to him because the quality and price was uncomparable. He's also very willing to work with you on price and get you your car back if you don't have a lot of flexibility. He may not appear very personable, but I think that's probably due to English being his second language.

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Superior Pro Painting & Exteriors

Posted on: 4/14/2011

Great service

We had them paint our house 2.5 years ago, but a little area was missed. It's not a very noticeable area, but 2.5 years later, it became obvious (especially harder to tell originally since our original paint wasn't that bad when we got them out to repaint then). I called the office and they had someone out to take a look immediately. Even though they said it was not within warranty, when the guy came out to take a look, he said they must've missed it and immediately put in the paperwork to get someone out to take care of it. He was readily willing to correct this with no hassle. Lady who got the call was very cordial and prompt as well. I'd use them again for sure. We also have an area where the gutter is coming off a little, so I asked if they did any work on gutters and roofing. He took a look and gave me some tips to fix it myself quickly. I appreciate their honesty instead of just trying to earn some extra money. He did offer to fix it for me if I still wanted them to take care of it though. I highly recommend them as a trustworthy company.

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Marietta Tire and Service LLC

Posted on: 11/4/2010

Very impressed with customer service

Very impressed with the service offered by Phil, the store manager. I took my car in for a lot of work today, brake pads, rear brake cleaning and adjustments, wheel alignment recheck, oil change, etc. When I left, I noticed that the oil change tag was still the old one, so I went back immediately to see if they were sure they did an oil change. They had forgotten to replace the tag but had done the oil change. A technician checked on it for me again to make sure, and the store manager also came to check for himself, since I had no idea how to check this myself. He explained to me what was what and showed me that it was changed (filter was new, oil looked fresh, and all other fluids were refilled), but to ensure my satisfaction, he offered a free oil change during my next service as well. He went above and beyond to take the time to check on everything and also took the extra step to win back my confidence. With all the work they did on my car today, I'm not surprised they accidentally forgot to change the tag; but I was very nicely surprised at the customer service and the genuine effort by Phil to ensure I was comfortable and satisfied with the work. They are a bit higher priced than other stores in the area, but they were willing to work with me as well. I left a very happy customer and look forward to continued business with them.

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Inexperienced and rush to get work done

We used Unlimited Landscaping for grading work, prepping the soil, laying Bermuda sod, and installing a 3 zone sprinkler system 2 years ago. They did a very bad job prepping and grading. They never rock hounded the soil as was signed in the contract and we're still removing large rocks underneath patches of grass that are dying because it isn't given the chance to root properly. When the sprinkler system was first installed, the area around one sprinkler head was constantly wet, but Peter explained it was because that head was where all zones drained out of. He said it would cost us extra to fix the drainage issue, but they didn't grade it right to begin with. The head is now constantly leaking, despite very little use of the sprinkler system (with the amount of rain we've been getting, there was no need to use the sprinkler other than when we first installed the sod). Now we have to hire someone else to come and repair the system when we think it was never installed correctly to begin with. I've left messages which were not returned.

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