Member since 8/16/2010
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Metro Heating & Air, Inc.

Posted on: 8/16/2010


This is the worst company I have ever come into contact with. Roy is who you have to deal with and he is a miserable human being who does not know how to treat customers. They came to our condo a total of 3 days after we called them to inform them we had no AC in the middle of August. The AC broke again the next week after they “fixed it”. Then I called him to come back and they could not even get out there that same day when it’s their fault it did not get fixed properly. Roy laughed at me over the phone when I said I really needed them to come out there that day!!! I called another company who said it would be no problem at all for them to come out that day. It is the middle of August and it is 80 degrees in our apartment because Roy and Metro Air are terrible. After asking around apparently others have had the same issues with this company. Do not use them!!!!!

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