12 days to get glasses
Orders my glasses in anticipation of a trip abroad. I was told they're take 7-10 days. They took twelve days. I had to leave the country without glasses. Also, the sales associate added a 25$ protection plan for one year without telling me it was an additional product at addl cost. Only upon my return home did I realize this was an addl and Optional charge. When I returned from abroad two weeks later. I went to pick up the glasses and return the year svc plan. The employee, tho kind, was unable. I was told to return the next day when another employee would be in and able to help me. In returned as instructed, and the employee was late and not in yet. Now I see why they could get me in the next day. I will say that the doctor, Lindsey Miller Hamilton was kind, thorough, and listened to my concerns.