mnanninga
TRUST RATING
Member since 8/20/2010
Reviews 4
Average Rating
Helpful Votes 0

Quick, honest, on-time

Had a lid-lock mechanism break on washer. Based on Kudzo reviews, called Nick. He explained everything, was upfront about cost, arrived when he said he would arrive, and called 30 minutes ahead of time. The way a small business should run. no complaints.

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Surface Design Solutions

Posted on: 9/22/2011

Polished basement concrete. Fair deal

The first 2 reviews are not the same experience I had, and I thought it would be fair to add my experience. Normally, I do not take the time to review. I had old carpet in our basement that seemed to trap mildew smell. We got rid of it, and hired SDS to pull up the linoleum and adhesive and apply polish to the concrete and seal it. The job turned out very nice. I'm not having any chipping issues. They came and sealed it 3 times, and would have probably done another coat if I had asked. You need to understand that this is a messy job, especially if you have to take up adhesive. The smell is also strong. I trusted his crew in my house, and they were good guys. They probably could have been a little cleaner, but again, this is a messy a job, and I am glad I hired it done. Prices seemed to be in line with what I had researched online. There is also a "rip off" report that comes up when you search this company. It's bogus. I am a lawyer, and searched the court filing history and there is nothing resembling what that individual says is out there. My experience was good, and the owner was attentive and responsive to my calls/emails. Hope this helps.

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Cool Masters, Inc.

Posted on: 10/11/2010

Technicians, Not Salesman. Great Service & Honest

Bought a house with a 22 year-old AC system. Had 3 quotes. 2 wanted to simply increase my system from a 4 ton to a 5 ton. Jonathan came in with his installer and provided me with a wealth of information and a plan to install the same size unit, but move it to the center of the house, and replace the ductwork - which was probably 50+ years old and losing more than half the air. It was a big job that took a lot of creativity and problem solving from Jonathan and his crew. The job was supposed to be 2 days. It took them 3.5 - 4 days because of the challenges in the older house. They also worked their tails off until 8 pm each night. Jonathan and his crew worked just as hard the last day as the first and were not frustrated or sloppy with the extra time it took. Price stayed the same as the original quote. The system works great. It's now centrally located in the basement with 2 zones and we went ahead and replaced the furnace with a heat pump, despite Jonathan's original recommendation and quote for just the AC (meaning he didn't push a furnace on me). I went with Cool Masters because they came in and gave me a plan with good reasoning to back it up. The other 2 just tried to sell me a bigger system which wasn't the problem. They will spend the time to teach you about HVAC and explain what you need and what you don't. Couldn't be happier.

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Security Services of Georgia

Posted on: 8/20/2010

Good guy. Easy going. Great service. No pressure

No pressure sales. Tells it like it is. Cheapest monitoring in town and John has been back to the house several times to make sure everything was working right so that he felt good about it, which made us feel good about it. The monitoring service he uses is also excellent. Alarm has gone off twice (my fault) and each time they called within 5 seconds. I called and shopped around a lot and got lucky to find Security Services installing next door. You won't be disappointed.

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