First experience with them, not so good
Had a gutter project done, and I scheduled the day off, to make sure the dogs didn't freak out, make sure it went okay, and to be on-hand in case something came up. Well, they never called, and didn't show up until 2pm, and when I called late-morning, the Project Manager didn't know where the crew was, or when they would get there. Because of their late arrival, they didn't finish that day, and had to come back, which was very inconvenient. Plus, there were a LOT (like a gallon bag full) of sharp screws and things left lying in my driveway and yard, which would've been a very serious problem if I hadn't cleaned it up myself. I never met my Project Manager, and he never came to my house, before or after the project.
I had to rate the "Value" category average, though, because they were significantly cheaper than their competitors, and the product does look good and function well, but I do not believe I will hire them again, based on this experience. I expected more.