try to up sell UV light. Not up to what promises!
I called this company to clean our duct system. We got them from valpak coupon. They came in with 3 persons, one of them is the supervisor.
The first time they arrived, they opened the furnace system, cut small hole and inspected with PHONE CAMERA! This is my first negative feedback over what showing on the website. They did not use infra red camera as shown.
They showed us how dirty is the blower, plenum, and there was few signs of mold on the evaporated coil area. they clean all return and supply lines and dryer vent.
We decided to add blower cleaning service ($75 extra) which I think is necessary. They took out the blower, clean it and put lubrication. Everything else is extra : evap coil service, leak test service, sanitation.
at the end, they sealed the opening, deodorized and do final testing with the furnace heating. Total about an hour of work.
- quite good job on the duct cleaning.
- blower cleaning is satisfactory.
- Improve air quality overall.
- Coupon price only cover basic cleaning service. Everything else is extra.
- Video inspection is not up to the promise. No sophisticated video camera tool as promise. Did not show after the cleaning result and only using PHONE CAMERA.
- Trying to up sell their UV light product.
- left trace of dusts on the carpet and floor inside the house.
Good value if you are looking just the basic service. Expect to pay more if you want more thorough cleaning/inspection.