cassie87
TRUST RATING
Member since 8/31/2010
Reviews 2
Average Rating
Helpful Votes 0

Bravo Fence

Posted on: 8/31/2010

Awesome Job

Would highly recommend Bravo Fence Company. Prompt service! Great Follow up! Fence looks totally awesome. Jay and his crew checked to make sure everything was to my specification. Initially, I received an estimate in June; however had to wait till August to get the fence installed. Jay promptly came back out to give me an updated estimate which was in line with the competition. Was genuinely interested in obtaining the job and making sure that I was satisified.

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First Fence of Georgia

Posted on: 8/31/2010

Lacking Follow up and Customer Service

I originally had an estimate in June for a fence to be installed. The price and the guarantee was what I was looking for. They checked back with me several times to see if I was still interested in the fence. After making some changes (mainly clearing the lot), I realized that I would not need as much fencing that was originally stated in the contract. I contacted the company and asked them to please get with me to give me a new estimate. I sent them an email on August 4, 2010 with a copy of my plat and told them the dimensions that I wanted. Because I am living an hours drive away from the property, I explained to them that I would have to either meet them on the weekends or late at night if they wanted to discuss this in person. I am still WAITING for them to get in back in touch with me. They definitely dropped the ball by not calling me back like they said they would. They lost my business simply on the fact that they never followed up with me. This past weekend I had another company come install my fence.

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