Good work, so we fed them ice cream
We hired McCall to take care of some wiring issues found in our home inspection, as well as replacing the electrical masthead on the house. Terelle said that he would be there at 8:00 am with his crew. He was there at 8:00 sharp with his crew on two different days. They were pleasant, did good work, and even cleaned up after themselves. If there's something that summarizes the experience, it's this: when they had to shut the power down (it had to be done), my wife fed them ice cream (well... it was going to melt...)
Terelle walked me through what had to be done (and most importantly, why) and called at the end of each work day to update me on progress.
On time, professional, good communication, quality work. That's the definition of a good contractor.