Check the problem before you take off my toilet!
I was having a plumbing problem. I called and they agreed to come out that afternoon, for that I give two stars. When the arrived they did not check my toilet or flush it first, but took out my toilet and then told me there was no problem it was working fine, then charged me $204.20. They say I had to pay them because they took off the toilet, but it seems if they had done their job first I would have only been charged the call-out fee, because there was no issue. Also, they tried to talk me in to installing another part that wasn't needed. Thankfully I didn't get the part but, I feel like I was taken advantage of because I am a woman.