Excellent experience with new a/c install
I had a 100% positive experience with Premier. I was in the market for a new a/c unit. The salesperson who came to my house was professional and was able to clearly and respectfully answer all of my questions. Within a day or two he emailed me a detailed price quote covering three different options.
My install was not urgent but Premier was still able to schedule me within days of my signing off. The installers were probably the most professional and courteous technicians I have ever had in my home. Their workmanship was top notch; they also explained to me places where my "antique" system had some less than ideal components, and went the extra mile to update those components with my new unit. I appreciate that attention to detail. They explained everything to me, left no mess, and were overall pleasant to have in my home.
I highly recommend Premier. If I have repair needs with my furnace in the future, I will definitely use them.
Also, because of the consistently positive reviews I read on Kudzu, I called them first and did not shop around for other quotes. Their prices seemed totally reasonable and I feel that in hindsight it was a great decision to go with them.