From sales to installation this company is great! Ted was our salesman and he was prompt and very clear in his explanation of what the work would entail. He followed up several times while we were deciding and although their price was not the least expensive of the several quotes we received, it was fair. But their reputation was what sold us and we were not disappointed. Then Brett Kremple and Eric Schoener were our installation guys and they called before they arrived and were great at communicating what was happening at each step. They even took the time to walk through and check each vent. They also explained the new system and how it works. Great job all around!