Member since 10/16/2010
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Wisdom Flooring

Posted on: 10/16/2010

Unprofessional and dishonest

Do NOT use this brother team to refinish your floors! First, the contractors let the pets out of the bedroom, which left paw prints in the varnish, AND they left the a/c and fans on, so there was “trash” (large debris) hardened in the finish. When I insisted the job be corrected, the younger brother Gean laughed in my face and said I was picky. After I refused to pay and received competitor quotes, the older brother, Cladio/Clebio, agreed to fix the job. He was MUCH more professional and wanted me to be 100% satisfied. He rescreened and varnished the floor beautifully. The brothers confirmed that 3 coats of varnish were used under the refrigerator to prevent water damage, if the fridge were to leak (previous owner had that problem). I just had my fridge serviced. There are NO coats of varnish under the fridge! The wood floor is stained, but completely bare! This small 2’x3’ area would take little time or expense for Wisdom Flooring to finish, but they have REFUSED to take or return my phone calls. If they would agree to finish the job and make it right, I would be 100% pleased, and I would not be posting this review. However, their unwillingness to stand by their word and stand by the quality of their work has left me OUTRAGED. THESE ARE NOT MEN OF THEIR WORD. I highly recommend you spend the extra money to go with another contractor.

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