I've taken my cats to CVC for years. Loving care and attention is their standard. Previous comment about their clinic being an "assembly line of dogs" is completely untrue. I have never felt rushed or felt the staff was insensitive. Staff will spend as much time as they need to to answer all my questions and get a diagnosis. Every time I've gone in, other clients appear happy and the receptionists are friendly and chatty. I have no idea why some clients are unhappy, perhaps there is another side to these reviews.