Excellent Service & Fair Pricing
I called Derrick on Monday afternoon from my office leaving him a message that I thought my pressure reducer valve needed to be replaced. He returned my call that same Monday evening and I described the symptoms I was having with my water pipes. He said he could send a technician out in the morning between 8 and 9 A.M. I received the call at 8:45 that they were on the way! Derrick Bell (owner) and Stacey Estes was the technician that installed the valve after they determined is was the PRV. He and Derrick saved me money on parts by quickly evaluating the valve location and installation of the new valve. The removal of the valve was not typical, it had to be cut out due to space limitations (copper water pipe on one side and sewer pipe on the other) it could not be disconnected by loosening the nuts and swinging the valve out. Once the valve was installed and tested, my water pipes are quite and the pressure is now stable. I am very impressed and will definitely use Arrowhead again when needed.