Good Old Fashion Service
Being a woman I can't remember a time that I called on a handy man/plumber/mechanic or any job that I have absolutely no knowledge in and the professional did not use that to his advantage in some way. Derek listen to the problem and then had us do a simple trouble shooting procedure that solved the problem immediately! I was stunned to find out that people actual charge a full service call for such a minor repair. It's good to know that there are people and companies that still believe in "Good Old Fashion" Integrity and value relationships more than making a buck!