Due to a badly soiled traffic area, an air conditioning leak that left a very nasty stain and a bad cleaning from another carpet cleaner earlier in the year, my carpets were in desperate need of a good cleaning. Rick said he would be here between 12pm and 1pm on 11/01/10, but when he was running late, he gave me the courtesy of calling me and really wasn't all that late anyway. I was always told by my previous carpet cleaner that they could get out most of the black stain of the traffic area, but not all of it. So, when Rick came I told him that I understood that he probably couldn't get the stain out but I would be happy if it just looked a little cleaner. Rick looked at me and said he could get it all out and he did! I didn't think it was possible. He also said that he could get out most of the stain from the air conditioning leak, but not all of it. After he cleaned it and it dried, I could hardly tell it was there. In fact, if the light in that area is not on, which is often, I can't even tell there was a stain! Rick had another worker with him and the job was completed in much less time than the other carpet cleaner and for much less money. They got right to work and worked hard and fast. I will definitely use Amazing Carpet Cleaners again and also tell my friends. I was truly amazed that my old carpets could look this good! Thank you Steve for such amazing service.